Questions
Do you need access to my live site?
No. All work happens on a copy, and by default I don't deploy, so I never need production access.
Will you deploy the upgrade to my server?
Not by default. You get the upgraded code and a step-by-step deployment and rollback plan for you or your host. If you'd like me to handle the go-live, I'll quote it separately, and I'll only touch production with your written go-ahead and a fresh backup.
What happens if something breaks after delivery?
For 14 days after delivery, I fix at no charge any problem in the tested flows that the upgrade caused. Problems from later changes (plugin updates, hosting changes) or in flows we didn't test are quoted separately.
What if I don't have a staging site?
Send the code and a database export. If it doesn't run as-is, environment setup is a $150 add-on that adds 3 days. For plugins, I need to know your WordPress, WooCommerce and plugin versions.
Is the $300 Check-up credited toward the upgrade?
Yes. If you order the upgrade within 30 days of receiving the Check-up report, the full $300 comes off the upgrade price.
My database has customer data. How do you handle it?
Where possible, send a copy with personal data removed or replaced. Any copy I receive stays private and is deleted when the project ends. If your system holds health or payment card data, tell me before sending anything so we can agree on a safe approach.
Will the upgrade catch every bug?
No one can promise that. The smoke test covers the flows we agree on in the Check-up. I list what was tested and what wasn't, so you know exactly where the coverage stops.
Do you use AI or automated tools?
Yes: PHPCompatibility, Rector and my own checkers and test scripts. On my practice projects, automated rewrites covered between none and half of the code changes. The fixes that actually stopped the crashes came from dependency upgrades and hand-written changes, and every one was verified by running the app.
Who are you?
I'm Bo Zeng, a PHP developer with 18 years of experience. I run QiYuan Labs LLC, a US company registered in Wyoming, and work remotely. Email hello@qiyuanlabs.ai with any question before you book.